We charge fees based on individual needs of the residents. Fees are payable monthly in advance by Standing Order and are reviewed annually with a month’s notice of any changes
Our administrator is happy to offer initial information on access to public or voluntary funds related to your personal circumstances.
Prospective residents will be provided with sufficient information to enable them to make an informed choice about whether The Elms Care Centre is a suitable home for them and is able to meet their individual needs. Prior to admission we offer a tour of our home, our Brochure and our Service Users’ Guide including a copy of our standard Terms and Conditions to all residents and relatives.
New residents will only be admitted following a full assessment to assess individual, personal healthcare and social needs. This assessment will be done either by ourselves or by Social Services and will be used to:
confirm that The Elms Care Centre has the facilities, expertise and equipment to meet the care needs of the individual, and
draw up, in consultation with the client and his/her family, a detailed care plan to support their care needs
New residents are invited to move into the home on a trial basis before they and/or their
representatives make a decision to stay on a permanent basis. At the time of moving into the home, all residents will receive a personal copy of ‘Service User Guide & Statement of Purpose’ which contains all necessary information required to support their stay.
All residents will have an individual Service Users Plan (the “Care Plan”) encompassing health, personal and social care, and setting out in detail the action to be taken by care staff to ensure that the full needs of the resident are met.
This Care Plan will be a confidential document and is drawn up in accordance with professional guidelines. It will be based on assessment of need, will be drawn up in conjunction with the client and his/her representatives and will be reviewed on a regular basis. It will then be revised where required. Residents and their representatives are involved in this process and kept informed of any changes to the care Plan.
Residents have the freedom to choose their own medical, dental, opticians and chiropody practitioners and will be registered with a local General Practitioner